Earn. Learn. Experience.

Sedgwick - Dublin


Merrion Hall, Strand Road, Sandymount, Dublin 4


Apply to: careers@ie.sedgwick.com

About the company

Since our founding in 1969, Sedgwick has been a purpose and values driven company. Our continual growth and evolution has been rooted in our consistent approach to the important work our colleagues perform each day. Each year, millions of people and organizations across the globe count on Sedgwick to take care of their needs when something unexpected happens. That’s why we’ve built a unified, international network of talent, expertise and capability. We have nearly 30,000 colleagues, located in 65 countries ready to provide help and support right across the globe.

Due to continued growth, we are looking for caring, empathetic and solution focused individuals to join our welcoming and energetic company as part of this year’s apprentice programme.


About the Apprentice programme

This opportunity is a three year fixed term contract apprentice scheme that provides exposure to all aspects of our business, allowing you to develop your technical expertise as well as professional skills. While on the programme, in addition to gaining on the job insurance experience, you will complete the insurance industry professional qualifications APA and CIP/QFA as well as a Bachelor of Arts (Honours) in Insurance Practice (Apprenticeship) which is Level 8 on the NFQ awarded by IT Sligo. When you join Sedgwick, you will receive a tailored induction and will be assigned a business supervisor and mentor to provide support throughout the scheme. We will work with you to enable you to reach your development goals and aspirations for your career at Sedgwick. In return, we expect you to bring the commitment and drive to add significant value to the company.


Our Ideal Candidate

  • Focused, diligent & be committed to work and studying for a level 8 education programme at the same time
  • Able to communicate effectively (in both written and verbal form)
  • Willing to be part of a team
  • Committing to the customer
  • Take ownership & accountability for own actions and responsibilities
  • Have attention to detail and time management
  • Have the ability to manage own work load
  • Strong relationship building skills
  • Aptitude to make real time decisions based on changing information
  • Good negotiation skills
  • Problem solving abilities


Job Role

  • Receive and handle telephone enquiries
  • Communicate effectively with customers and clients
  • Respond to customer enquiries in a confident and knowledgeable manner
  • Where necessary manage and resolve customer complaints
  • Meet required individual and team targets
  • Ready to always act in a compliant and secure manner


Benefits of working for Sedgwick

  • Career Development and Progression
  • Company Paid Student Fee’s
  • Health Insurance Scheme
  • Employee Referral Scheme
  • Leap Card Tax Saver
  • Close proximity to Dart Station
  • Cycle to work scheme
  • Sports & Social Club
  • Discounted Personal Training Circuit Classes
  • Employee Assistance Programme


Minimum Entry Level Requirements:

  • Be 18 years of age or older
  • Mature students – if over 23 years there are no minimum educational requirements - documented interview required
  • FETAC Level 5 qualification holders
  • Between 18 and under 23 years – Leaving certificate, minimum of 160 points to include two honours in higher level paper and passes in Maths and English/Irish with specific requirements on grades/levels

More information can be viewed on the III website https://www.earnandlearn.ie/


Interested applicants should ask themselves the following key questions before applying:

  • Do I meet the minimum entry level requirements?
  • Can I commit to a three year contract of apprenticeship?
  • Do I have the self-motivation and time management skills to study at a BA (Hons) level and work at the same time?
  • Can I be diligent and committed to all aspects of work, training, and education?
  • Do I have the ability to communicate effectively both with customers and in a team?
  • Can I take ownership and accountability for my own actions and responsibilities?


Application Process and Timeframes:

• Application submission with CV to: careers@ie.sedgwick.com